PRIVACY POLICY

Introduction

Practica Healthcare ACN 160 240 504 ("we", "us", "our") is committed to protecting your privacy and personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles ("APPs").

These privacy law reforms represent a transformative shift in Australia's privacy regime, providing substantially enhanced privacy protections. We are committed to leading in the lawful and ethical handling of personal information.

Information We Collect

We collect personal information at all stages of processing, including collection, use, disclosure,quality, and security of personal information, and provide you with access to and correction ofyour personal information.

We may collect:

  • contact information such as your name, email address, phone number, and postal address;
  • professional information including qualifications, experience, and employment history;
  • identification information required for verification purposes;
  • website usage information through cookies and analytics tools; and
  • any other information you provide to us when using our services.

How We Collect Information

We collect personal information directly from you when you:

  • complete forms on our website or submit applications;
  • contact us via phone, email, or other communication methods;
  • use our recruitment services; or
  • interact with our website through cookies and similar technologies.

We maintain a clear and concise privacy policy outlining how we handle personal information

Use of Personal Information

We use your personal information for:

  • providing healthcare recruitment services;
  • communicating with you about our services;
  • processing applications and facilitating placements;
  • maintaining our business records; and
  • complying with legal obligations.

From 10 December 2026, we will disclose in this Privacy Policy if we use artificial intelligence to make decisions that could significantly affect your rights or interests, including the types of personal information used in AI operations and the kinds of decisions made solely or substantially by AI.

Disclosure of Personal Information

We may disclose your personal information to: (a) healthcare employers and clients for recruitment purposes; (b) third-party service providers who assist with our operations; (c) regulatory bodies and professional registration organisations; (d) law enforcement agencies where required by law; and (e) other parties with your consent.

We comply with requirements for international data transfers and may transfer personal information to whitelisted countries approved under Australian Privacy Principles

Data Security

We take reasonable steps to protect the security of personal information, including implementing technical and organisational measures to secure your data.

We maintain both documented policies and governance frameworks, as well as technical measures that implement these policy objectives in our business operations.

If we experience a data breach that poses a likely risk of serious harm, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

Data Retention

We do not keep your personal data indefinitely. We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

We will securely destroy or de-identify personal information when it is no longer needed.

Your Rights

You have rights to access and correct your personal information held by us.

From June 2025, you will have additional rights to take legal action for serious invasions of privacy, including intrusions into personal seclusion or misuse of personal information.

You can report breaches of privacy to the Australian Information Commissioner (OAIC).

Children's Privacy

We will comply with the Children's Online Privacy Code being developed by the OAIC, which applies to online services likely to be accessed by children under 18 years of age. This Code will be enforceable from 10 December 2026.

If we deal with information about children, we will ensure our privacy policies and procedures comply with the Children's Code.

Automated Decision-Making and Artificial Intelligence

We will provide transparency regarding our use of automated decision-making, including computer systems and artificial intelligence to make decisions without human intervention.

If we currently use or plan to use AI in our business, we are preparing to amend our privacy policy and procedures to ensure compliance with requirements to disclose our use of AI.

Marketing and Communications

We comply with direct marketing requirements under Australian Privacy Principles.

You may opt out of receiving marketing communications by following the unsubscribe instructions in our communications or contacting us directly.

Cookies and Website Analytics

If we collect user data including email addresses or use cookies for tracking, we reference this Privacy Policy and outline our security practices. We may also need a separate Cookie Policy.

You can control cookie settings through your browser preferences.

Complaints

If you have concerns about how we handle your personal information, please contact our Privacy Officer using the details below.

If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Changes to This Policy

We may update this Privacy Policy as privacy laws continue to evolve. We will review and update our privacy practices as new requirements take effect.

We will notify you of any material changes to this Privacy Policy through our website or direct communication.

Contact Information

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Privacy Officer
Practica Healthcare ACN 160 240 504
Natalie Nalbandian info@practicahealthcare.com.au

Effective Date

This Privacy Policy is effective from June 2026 and incorporates requirements under the Privacy and Other Legislation Amendment Act 2024.

Various privacy law changes have different commencement dates, and we will continue to update our practices as further privacy reforms are implemented.